MultiMe AI Ecosystem & StrongBody AI Marketplace
STRONGBODY SG PTE. LTD.
Address: 63 CHULIA STREET, #15-01, OCBC CENTRE EAST, SINGAPORE 049514
Support Email: info@multime.ai | Effective Date: May 11, 2026
Welcome to MultiMe AI. By accessing or using the applications, websites, and related services (collectively, the "Platform"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Platform.
1. Nature of the Platform & Disclaimers
MultiMe AI is a multi-modal technology and connectivity infrastructure. We provide tools including AI Translation, Voice Hub, Chat, and Marketplace facilitation (StrongBody AI).
WE ARE A TECHNOLOGY PROVIDER, NOT A DIRECT SERVICE PROVIDER.
The Company is NOT: a healthcare provider, hospital, legal consultancy, insurance agency, or financial institution. We do not participate directly in agreements between users.
2. Eligibility & Age Requirements
You must have the legal capacity to enter into binding agreements.
Age Regulations: Comply with local laws regarding social media use. For EU users, the minimum age is 16 (unless local national law allows a lower age, but not below 13 years).
3. Accounts & Registration
You may create an account using email or a supported third-party sign-in provider (such as Google). You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to provide accurate, current, and complete information and to keep it up to date.
You may not share, sell, or transfer your account, impersonate any person or entity, or create an account on behalf of someone else without authorization.
We may suspend, restrict, or terminate accounts that violate these Terms, are used fraudulently, or pose a risk to the Platform or other users.
4. AI Translation Services
The Platform provides AI Voice Translate and AI Text Translate tools. You acknowledge and agree that:
Translation content is automatically generated and may contain errors, contextual inaccuracies, or delays.
Do not rely on AI translations for life-and-death decisions, medical emergencies, or critical financial / legal matters.
The Company disclaims all liability arising from misunderstandings or errors created by AI tools.
5. Voice Hub — User Content, License & Conduct
Ownership: Users retain ownership of the content they post ("Creator Content", including voices, recordings, captions, and hashtags).
License to the Company: By posting Creator Content, you grant the Platform a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transcode, translate, adapt, distribute, publicly perform, display, and promote that content for the purpose of operating, improving, and marketing the services, including delivery through the recommendation feed and the download features described in Sections 6–10.
Your Warranties: You represent and warrant that you own or have all necessary rights, licenses, and consents to the content you upload — including any voice, likeness, music, lyrics, or other third-party material — and that its use on the Platform does not infringe any third-party rights or violate any law.
Prohibited Content: Distributing illegal, pornographic, fraudulent, or harmful medical misinformation is strictly prohibited. You must not upload content that infringes intellectual property, violates privacy, or contains hate speech, harassment, or malware.
6. Creator Monetization & Revenue Share
The Platform allows eligible creators to earn money when other users download their voices ("Creator Revenue Share").
Enrollment: To receive earnings and payouts, you must enroll as a creator, accept these Terms, and complete any required identity, tax, and payout-account verification.
How you earn: Each time another user completes a paid download of your voice, you earn a share of the net value of that download at the then-current rate published by the Company (the "Revenue Share Rate"). Unless otherwise stated in Creator Studio, the default Revenue Share Rate is sixty percent (60%) of the net download value. The net download value equals the download price (in credits) multiplied by the applicable credit value, less any third-party payment-processor or app-store fees (for example, Apple or Google in-app-purchase fees, which typically range from 15% to 30%). Web purchases made through Stripe are not subject to app-store fees.
Your own downloads: Downloading your own voice is free and does not generate any earnings.
Pending and available earnings: Earnings first accrue as "pending". They become "available" for payout only after the applicable refund and dispute window closes (currently three (3) days after the download, or longer while a dispute, chargeback, or investigation is open).
Reversals: If a download is refunded, charged back, or found to be fraudulent or in breach of these Terms, the corresponding earnings are reversed and deducted from your balance (including retroactively from available balance where necessary).
Adjustments: The Company may withhold, adjust, or reverse earnings in cases of fraud, artificial inflation of downloads or plays, policy violations, chargebacks, or where required by law. The Revenue Share Rate, credit value, and download pricing may change prospectively upon notice through the Platform.
7. Credits & Voice Downloads
What credits are: "Credits" are a prepaid, limited, revocable license to access paid features such as voice downloads. Credits are not money, hold no cash value, are non-transferable, and cannot be exchanged, redeemed, or withdrawn for cash except where required by law.
Buying credits: You may purchase credits via Stripe on the web, or via In-App Purchase (Apple App Store or Google Play) on mobile.
Spending credits: Each voice download costs a number of credits shown to you before you confirm (a per-voice price set by the creator or the Platform's default price). Credits are deducted at the time of download. If your balance is insufficient, the download will be declined until you purchase more credits.
Download license: A paid download grants you a personal, non-exclusive, non-transferable, non-sublicensable license to use the downloaded voice for your own use, subject to any additional terms shown on the listing. Unless the creator expressly permits it, you may not resell, redistribute, sublicense, or use the downloaded content in a manner that competes with the Platform. Download links are individually issued and time-limited.
Expiry: Credits currently do not expire. The Company may introduce expiry or inactivity rules prospectively with reasonable notice.
8. Billing, Payment Methods & Taxes
Payment Methods: Only fiat currency is accepted, via gateways such as Stripe or PayPal on the web, and via Apple / Google In-App Purchase on mobile. The use of cryptocurrency is strictly prohibited and not supported.
Store terms: Purchases made through a mobile app store are also governed by that store's terms, and store fees apply to those purchases.
Authorization: By purchasing, you authorize the Company and its payment providers to charge your selected payment method for the total amount shown, including any applicable taxes.
Taxes: Prices may be shown inclusive or exclusive of taxes depending on your jurisdiction. You are responsible for any taxes due on your purchases. Creators are solely responsible for reporting and paying income and other taxes on their earnings. The Company may request tax documentation and may withhold amounts where required by law.
9. Refunds, Chargebacks & Reversals
Digital goods: Credits and downloads are digital goods that are consumed on delivery. Except where required by applicable law or by an app store's own refund policy, purchases of credits and completed downloads are non-refundable.
Effect on creators: Where a purchase or download is refunded or charged back, the associated Creator Revenue Share is reversed as described in Section 6.
Abuse: Fraudulent purchases, excessive chargebacks, or manipulation of the credit, download, or earnings systems may result in reversal of transactions, forfeiture of affected balances, and suspension or termination of the account.
10. Creator Payouts
Withdrawals: Creators may request payout of their available balance through the supported payout methods (such as Stripe Connect or bank transfer), subject to a minimum payout threshold and successful identity and payout-account verification.
Holds: The Company may place a hold on, delay, or decline a payout where there is a pending dispute or investigation, suspected fraud, incomplete verification, a negative or insufficient balance, or a legal or regulatory requirement.
Failed payouts: If a payout fails for reasons outside the Company's control (for example, invalid account details), the amount may be returned to your available balance for you to re-attempt.
11. Transactions, Offer-in-Chat, and Escrow
Offer-in-Chat: A tool allowing users to negotiate and create electronic agreements. These agreements are binding only between the participating users.
Escrow Mechanism: Payments are temporarily held by MultiMe AI. Funds are released to the Seller only when the work is confirmed as completed or after a period of 03 days from the completion report without any disputes.
Payment Methods: Only Fiat currency is accepted via gateways such as Stripe or PayPal. The use of Cryptocurrency is strictly prohibited and not supported.
12. Health & Wellness Marketplace (StrongBody AI)
When connecting with experts on the StrongBody AI Marketplace, users are responsible for:
Independently verifying the credentials, certifications, and reputation of the experts.
All advice on the platform is for informational purposes only and does not replace professional direct medical diagnosis.
13. Intellectual Property
The Platform, including its software, design, trademarks, and branding, is owned by the Company and its licensors and is protected by intellectual-property laws. Except for the rights expressly granted to you in these Terms, no rights are transferred. Creator Content remains owned by its creators, subject to the license granted in Section 5.
14. Prohibited Conduct
You agree not to: (a) manipulate downloads, plays, followers, or engagement to inflate earnings or rankings; (b) circumvent, disable, or defraud the credit, payment, or payout systems; (c) reverse-engineer, scrape, or place unreasonable load on the Platform; (d) upload malware or attempt to gain unauthorized access; or (e) use the Platform for any unlawful purpose.
15. Suspension & Termination
The Company may suspend, restrict, or terminate access to the Platform or to monetization features at any time for violation of these Terms, suspected fraud, legal reasons, or risk to the Platform or other users. Upon termination for cause, earnings derived from prohibited conduct may be forfeited. You may stop using the Platform and close your account at any time; sections that by their nature should survive (including content licenses, payment obligations, disclaimers, and limitation of liability) survive termination.
16. Limitation of Liability
To the maximum extent permitted by law, the Company's total liability for any claim shall not exceed the greater of: USD $100 or the total service fees paid by you to the Platform during the previous 03 months.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business logic (including pricing, credit value, and revenue-share rates), or the law. Material changes will be notified through the Platform. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.
18. Governing Law & Dispute Resolution
Any disputes arising from or related to these Terms shall be governed by the Laws of Singapore and resolved in the competent courts of Singapore.
19. Contact
For questions about these Terms, contact us at info@multime.ai.